Shipping policy
SHIPPING & DELIVERY
Before you place your order, please confirm that all your information, including your shipping address, name, phone number, credit card information and selection is correct. BLS is not responsible for incorrect addresses, updating addresses, or changing an order once the order has been placed.
DOMESTIC SHIPPING & DELIVERY POLICIES
Unless otherwise stated, please allow approximately 6-10 business days (business days do not include weekends or holidays) for your order to be processed and shipped. These times may be extended during holidays, launches/restocks/pre-orders, limited-edition releases, and promotions. Standard shipments will ship via USPS, FedEx or UPS depending on your location. Orders with shipping addresses in Hawaii, Alaska, PO Boxes, APO/FO & U.S. Territories will ship via USPS Priority and may also take longer to deliver.
You will receive a separate shipment notification email with tracking once your order has shipped. Shipping time is calculated from the time you receive your shipment notification. Please note, we are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: customs, natural occurrences, air/ground transportation strikes/delays, or transfers, from ups/dhl/fedex to international mail carriers.
HAWAII, ALASKA, PO BOXES, APO/FPO & U.S TERRITORIES
We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Orders shipped to these addresses must be sent via USPS Priority.
INTERNATIONAL SHIPPING & DELIVERY POLICIES
Before you place your order, please confirm that all your information, including your shipping address, name, phone number, credit card information and selection is correct. BLS is not responsible for incorrect addresses, updating addresses, or changing an order once the order has been placed.
Unless otherwise stated, please allow 6-10 business days (business days do not include weekends or holidays) for your order to be processed and shipped. These times may be extended during holidays, launches/restocks/pre-orders, limited-edition releases, and promotions. International orders shipped via FedEx are typically delivered within 3-7 business days from the date that it is shipped, depending on your country and selected delivery service. For standard shipments through USPS, please allow 2-3 weeks for delivery.
You will receive a separate shipment notification email with tracking once your order has shipped. Shipping time is calculated from the time you receive your shipment notification. Please note, we are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: customs, natural occurrences, air/ground transportation strikes/delays, or transfers, from ups/dhl/fedex to international mail carriers.
CUSTOMS, DUTIES & TAXES
All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require any of these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by BLS.
Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.
RETURNS, REFUNDS & EXCHANGES POLICY
If for any reason you’re not completely satisfied with your purchase, BLS will accept exchanges or returns within 15 days of the original purchase. All refunds will be made in the form of the original method of payment received.
BLS does not offer refunds or exchanges on custom orders or clearance items. All returns and exchanges must meet the Refund Requirements. Original shipping charges are non-refundable.
RETURN REQUIREMENTS
- Must email info@bakariluxurysportswear.com within 5 days of receiving item(s).
- Include order # in email, photos of any product/order issue and brief description for reason of return.
- Merchandise must be returned at customer’s expense.
- Merchandise must be received by BLS within 15 days of customer's email return request (1st bullet above).
- Merchandise must be in its original condition, not worn and not washed.
- Merchandise must have all original tags attached.
- Any merchandise purchased on clearance or as a custom order cannot be returned.
- Customer is responsible for tracking returns once shipped to BLS. BLS is not responsible for lost packages.
- Original shipping and processing charges are not refundable.
- Items shipped using a mail forwarding service are not eligible for return/refund/credit of any kind.
EXCHANGES
BLS offers exchanges, however, please note we carry small quantities in each specific style and cannot guarantee we will have your size available.
Can I make changes to my order once it’s been placed?
I have received my order and need some additional assistance.
I am an international customer; do I have to pay customs and taxes?
Is there a limit to how much I can buy?
Can I reserve items by adding them to my cart?